Unlock

Unlocking is Easy!

Follow the steps to the left to begin the unlocking process.

To begin the unlocking process, please start with the tool to your left.

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Unlock your

We're almost there! Just a few more steps and you will have your unlocked!

The price for an unlock code for the is $0

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All other Inquiries: Call us at 1 (866) 957-6782 for assistance (Mon - Fri 1pm to 6pm PST)

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Troubleshooting


 
STEP #1 : Verify you have the correct IMEI Number

On many devices, the IMEI number can be retrieved by entering(#06#), or is located in the battery compartment. Android : Settings --> About Phone Blackberry : Options --> Status iOS : Settings --> General --> About Sony Ericsson (New Devices) : Options --> status. Sony Ericsson (Old Devices) : Dial Right Left Left Left

Once you have confirmed the correct IMEI number, confirm that it matches the IMEI number you submitted when you purchased the code. If the IMEI numbers don't match, then proceed to Step 3 by clicking below.


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STEP #2 : I am receiving an Code Error

If you receive a Code Error, DO NOT KEEP TRYING TO ENTER YOUR CODE. Your phone will become hard locked if you enter your SIM unlock code incorrectly to many times. Please ensure that you have the correct unlocking instructions for your brand and model of phone and that you are entering the correct SIM unlock code.

Once you have confirmed that you are entering the correct SIM unlock code that we send you. If you still receive an Error Code then proceed to Step 3 by clicking below.


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STEP #3 : Contact Our Support Team

Looks like you need some help. Please submit a Support Ticket and our Support Team will get back as quickly as possible. In order to avoid any delays please ensure that you add the following information:

1) Your Correct IMEI number 2) The Carrier the phone is currently locked to (Not the network you wish to use it on) 3) Your cell phone make and model. 4) The Message that appears on your phone before you enter the Unlock code 5) The Error Message you received when trying to input the unlock code

Please be detailed when describing your issues so that we can assist you in a fast and efficient manner.
 

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