Phone Unlocking Instructions

Step 1: Request Your Unlock Code

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Once your order is submitted our team will generate your unlock code. This code, along with unlocking instruction will be sent to you via email. Follow the instruction and enter the code, your device will be instantly unlocked!

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Unlocking Your Phone in 4 Easy Steps!

Step 1: Request Your Unlock Code

To start unlocking your device, use our unlock tool to generate your unlock code by Clicking Here.

Step 2: Insert New Sim Card

Insert another carrier's sim card (one that did not come with the phone originally) and power on your device. Once the phone is has booted up, you will be prompted to enter a "Network Unlock Code".

Step 3: Enter Your Unlock Code

Next, enter the unlock code we sent to you. If you have not yet received your unlock code please allow 1-48 hours for your code to be generated and sent to you.

Step 4: Unlocked

Congratulations, you have now successfully unlocked your phone! You may now use your phone with any carrier's sim card.

We Make Unlocking Your Phone Easy

It is easy to unlock your phone, no technical knowledge required. With our step by step instructions you can unlock your phone instantly.

Find Your Phone's IMEI Number?

Check By Dialing

The quickest and easiest method of finding your phone's IMEI number is by Dialing *#06# on your phone. Your Phone’s IMEI number will now be displayed on the screen. You should note it down somewhere safe or you can always take a screenshot.

On Your Phone

If you have an iPhone 5 or newer iPhone, the IMEI is also engraved on the back panel. Just flip the phone to note it down. On iPhone 4s or older iPhones, the IMEI is printed on the SIM tray.

Behind The Battery

Remove your phone’s battery; the IMEI is printed on a sticker that is inside the phone, under the battery. You will have to remove the battery to check.

Check Your Setting

a) Android Phones: Go to Settings > About > IMEI to see the IMEI number. Tap Status and scroll down to see the IMEI information. b) iPhones: Tap Settings > General > About and scroll down to IMEI.

Trouble Shooting Guide

 
STEP #1 : Verify you have the correct IMEI Number

On many devices, the IMEI number can be retrieved by entering(#06#), or is located in the battery compartment. Android : Settings --> About Phone Blackberry : Options --> Status iOS : Settings --> General --> About Sony Ericsson (New Devices) : Options --> status. Sony Ericsson (Old Devices) : Dial Right Left Left Left

Once you have confirmed the correct IMEI number, confirm that it matches the IMEI number you submitted when you purchased the code. If the IMEI numbers don't match, then proceed to Step 3 by clicking below.

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STEP #2 : I am receiving an Code Error

If you receive a Code Error, DO NOT KEEP TRYING TO ENTER YOUR CODE. Your phone will become hard locked if you enter your SIM unlock code incorrectly to many times. Please ensure that you have the correct unlocking instructions for your brand and model of phone and that you are entering the correct SIM unlock code.

Once you have confirmed that you are entering the correct SIM unlock code that we send you. If you still receive an Error Code then proceed to Step 3 by clicking below.

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STEP #3 : Contact Our Support Team

Looks like you need some help. Please submit a Support Ticket and our Support Team will get back as quickly as possible. In order to avoid any delays please ensure that you add the following information:

1) Your Correct IMEI number 2) The Carrier the phone is currently locked to (Not the network you wish to use it on) 3) Your cell phone make and model. 4) The Message that appears on your phone before you enter the Unlock code 5) The Error Message you received when trying to input the unlock code

Please be detailed when describing your issues so that we can assist you in a fast and efficient manner.
 

We Make Unlocking
Your Cell Phone Easy!

Can't find a solution in our instructions and guides for your unlocking your phone?

Looks like you need some help. Please submit a Support Ticket and our Support Team will get back as quickly as possible. Our Support team is available: 10am - 6pm PST. In order to assist you quickly and to avoid any delays, please ensure that you add all of the information requested when submitting your support ticket.

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